Skip to main content

Whitelabel

note

This feature is available on the Professional plan and above.

Biel.ai offers a white labeling option which allows you to hide the "Powered by Biel.ai" text and logo from the chatbot widget. This feature is useful when you want to maintain a consistent brand experience on your website without any third-party branding.

Steps​

Follow the steps below to enable this feature:

  1. Open app.biel.ai.

  2. Log in using your account credentials.

  3. Once inside the dashboard, click Team in the top navigation bar.

  4. Look for the Whitelabel option. Activate this option to enable white labeling.

    Remove logo

  5. Click the Save.

  6. To ensure the changes are in place, go to any webpage where you've implemented the Biel.ai widget. The Biel.ai logo should no longer be visible.