Manage subscription
Administrators and Maintainers can view subscription usage, billing details, and available invoices. Only Administrators can manage extra usage or open Manage billing. See Manage roles.
Open Team in the top navigation bar and click Manage subscription. If you do not have an active subscription, the button reads Upgrade now.
For a self-service subscription, Manage billing lets you change or cancel your plan, view invoices, and update billing details. For a custom plan billed manually, select Contact us to request changes.
Your subscription page shows interactions and indexed pages shared across all projects. Extra usage does not change your plan's indexed-page limit or unlock additional models and features.
Starter, Professional and Business include unlimited projects.
When your trial ends without a paid plan, all projects become inactive until you subscribe.
Extra usage
Keep your assistant running after your included interactions run out. With extra usage enabled, each additional billable interaction costs $0.05.
Chat messages, searches, MCP retrieval, and answer continuations share your team's interaction allowance. A question can use multiple interactions. See Reasoning modes and Web search.
The Interactions card shows your usage, included allowance, extra interactions, and extra charges for the month. For example, 120 extra interactions cost $6.00.
Bonus interactions are free and are used before paid extra usage. Unused bonus interactions expire at the start of the next UTC calendar month.
Enable extra usage
Extra usage is off by default for all subscribers. An Administrator can enable it from the subscription page by authorizing charges to the saved payment method. Subscribing to a plan does not enable extra usage.
As an Administrator:
- Open Team > Manage subscription.
- In the Interactions card, click Manage limits.
- Optionally enter a Monthly extra usage limit (USD). Leave it blank for no monthly cap, or enter 0 to prevent paid extras.
- Authorize charges to your saved payment method at $0.05 per additional interaction and click Enable extra usage.
Follow any card-verification instructions from your bank. This step does not charge you. Extra usage stays off until verification succeeds.
Manage your monthly limit
Click Manage limits in the Interactions card to change your limit, then select Save limit. You do not need to accept the pricing again when changing an enabled limit.
There is no monthly spending limit by default. A positive limit controls extra spending across your team. Extra usage pauses when the limit cannot cover the next interaction. The spending period resets at the start of each UTC calendar month.
Set the limit to 0 and click Save limit to prevent new paid extras. Interactions already in progress can finish, and charges for usage already consumed remain due.
Usage alerts
We email administrators at 80% and 100% of your monthly allowance, including any bonus interactions and the extra interactions your configured limit permits. If extra usage is off or your limit is 0, alerts exclude paid extras. With extra usage enabled and no monthly cap, percentage alerts are not sent.
At 80%, follow the email's link to review your plan or extra usage settings. With extra usage off, reaching 100% does not automatically stop your assistant or create extra charges. Support can pause interactions above your allowance until the next UTC calendar month. Your included allowance renews then.
With extra usage enabled and a monthly spending limit set, new interactions pause when the limit cannot cover the next interaction. Increase your limit or wait until the next monthly allowance to resume, unless support has paused usage.
Extra usage payments
Extra usage is billed monthly, or earlier when new extra usage charges reach $25. Balances below $1 carry forward. The $25 payment threshold is separate from your optional monthly spending limit.
If an extra usage payment fails, your assistant keeps running within your configured monthly limit. Unpaid charges remain due, and further usage may create additional payments. Open Manage billing to review your payment details.
Your subscription page lists outstanding extra usage payments. If your bank requires approval, select Complete payment for each payment and follow the bank's instructions. For other payment issues, select Contact support.
Support may pause paid extra usage while payments are outstanding. You can still use your included interactions, which renew each month. This pause stays in place across monthly resets. Contact support to resume paid extra usage.