Models
Biel.ai offers a range of AI models designed to enhance user interactions with your documentation site. These models provide different levels of performance, speed, and sophistication, enabling you to select the best fit for your needs.
Available AI models
Biel.ai supports the following models:
- GPT-4o Mini (default): Optimized for speed and efficiency.
- GPT-4: Advanced capabilities for detailed and complex queries.
- Claude 3.5 Haiku: Fast and effective for general documentation.
- Claude 3.5 Sonnet: Designed for nuanced, context-rich answers.
Choosing the right model
To select the best model for your needs, consider the following factors:
| Factor | Fast Models (GPT-4o Mini, Claude 3.5 Haiku) | Advanced Models (GPT-4, Claude 3.5 Sonnet) |
|---|---|---|
| Response speed | Prioritizes speed for real-time responsiveness. | Slightly slower, with a focus on depth and accuracy. |
| Content complexity | Ideal for straightforward or moderately complex content. | Best for highly technical, specialized, or detailed content. |
| Plan eligibility | Available on all plans. | Requires Business or higher plans. |
| Traffic considerations | Suitable for high-traffic sites due to lower cost. | Recommended for sites with focused, high-value queries. |
GPT vs. Claude
When deciding between GPT-4 and Claude 3.5, consider your organization's preferences and the style of responses you expect. GPT-4 models are known for their technical depth, while Claude 3.5 often delivers responses with a conversational and empathetic tone. Testing both models against your use case can help identify which aligns better with your documentation needs.
How to change the chatbot model
Follow these steps to change the AI model used in your Biel.ai project:
- Log in to your Biel.ai account and navigate to your dashboard.
- Select your project from the list of available projects.
- Click Settings.
- Under the Select model section, choose the AI model you want to use from the dropdown menu.
- Click Save to apply the changes.
Your chatbot will now use the selected model to respond to user queries.
Data handling and model training
Biel.ai prioritizes your data privacy. By default, your chatbot interactions are opted out of training programs, ensuring that your data is not used to train or improve third-party AI models. This guarantees the confidentiality of your documentation and user interactions.